When returning your unit to Aanderaa for service, please contact our Representative in your country (if any), and they can assist in returning your equipment. To find your local representative, click your product line below:
for Datarec Products
for Mipeg Products
If no representative is present in your country, contact the Aanderaa Service Department directly for a Return Material Authorization number (RMA) prior to shipment. This RMA number should follow the shipment, and be included in all further correspondence with Aanderaa regarding the equipment returned.
You will also need to enclose a Service Order Form with the shipment, which you will receive when requesting a RMA number.
All equipment should be shipped prepaid to any Aanderaa office.The Aanderaa Service Department can be reached at firstname.lastname@example.org.
Lithium batteries are considered a hazardous material and must not be shipped to any Aanderaa office. Please remove all batteries from your equipment before shipping.